Dearest Pam,
....From the first time we contacted you, through the final stages of the sale, you were the consummate professional. Always cool and in charge, with a quick response and answer to any of our multitude of questions, nothing phased you. You have the most pleasing gentle approach to conflict with an almost Zen-like peace when resolving the schlimazels that came our way.
Between us, Carol and I have purchased over a dozen pieces of real estate, and have worked with a variety of realtors from both national and locally owned companies. Out of all of our real estate transactions we wholeheartedly agree that you were the best, got the job done, and we still liked you at the end of the transaction; something that could not be said for some other realtors we have worked with in the past.
You can be certain that we will retain you in the future for our realty needs, and will not hesitate to offer our recommendation to others ...
J & C Brown